Sat, 14 June 2014
Welcome to episode number 4 of “Pushing Beyond the Obvious”. In this episode, we have with us Bob Thompson, CEO & editor of www.customerThink.com, the biggest online community about customers and customer centricity. Bob has recently released his book #HookedOnCustomers. We shall talk to him today about what does customer centricity mean and everything that goes along with it. We talk about
This chat provides some very good insights if you want to or already are on your journey to becoming customer centric. Hope you enjoy the chat. You can connect with Bob on www.hookedoncustomers.com or www.customerthink.com.
Direct download: 04_PBTO4__Getting_Hooked_on_Customers_with_Bob_Thompson.mp3
Category:Podcast -- posted at: 6:50pm HKT |