Pushing Beyond the Obvious - Helping Entrepreneurs Succeed
Direct download: Brain_Dump.mp4
Category:general -- posted at: 6:36pm HKT

PBTO26: Strategies to Succeed as a Sales Executive Selling to Crazy Busy People with Jill Konrath

In today’s episode, we bring to you Jill Konrath. Jill is an author and a sales consultant. She has written three best selling books for sales people.
                  

In this episode, she shares her thoughts sales strategies and ideas for sales executives and sales leaders to succeed. We talk about

  • How can sales and marketing can function better together
  • What is the role of a sales leader and what can they do to make their teams more successful
  • What are some of the hiring mistakes sales leaders do
  • Importance of Premortems in a sales process
  • Top sales mistakes sales people do and how to avoid it
  • Why sales people should also be great project managers
  • The most critical skill that sales executives need to learn to be ultra successful
  • The four things that sales executives need to master in order to be ultra successful.
  • Why sales people should take control of their own learning to be successful.
  • Why sales people should create LinkedIn profiles that are customer facing rather than employee (current & future) facing
  • How you always get worse before you get better.

All of this and a lot more nuggets of wisdom in this episode.

You can find all the information about Jill at www.jillkonrath.com


PBTO 25: Fostering Innovation When Failure is Not an Option

Today, we host Peter Vander Auwera. HE is the founder of Innotribe and Corporate Rebels United. He shares what he has learnt from running an innovation incubator, where, failure is not an option.

We talk about

  1. Different types of Innovations
  2. Collaborative Innovation
  3. Incremental Innovation
  4. The importance of building a Portfolio of Innovation projects
  5. The importance of alignment in the organisation for innovation to foster
  6. Evaluating How real is your innovation
  7. What are the capabilities that we need to build in our organisations to foster innovation
  8. Why its important to measure the inputs to the innovation process vs outputs
  9. Key Capabilities Indicators instead of Key Performance Indicators
  10. Open Innovation
    1. Innovation as a funnel is an illusion
      1. Innovation is not linear
      2. Innovation is about 10% ideation & 90% execution
    2. Where do most innovation efforts fail?
      1. How do you get the ideas out of the sandbox & back into the core team
      2. The Castle and the Sandbox – Book
    3. Create high quality learning loops and at scale

IT was a lot of fun and learnt a ton.

You can reach Peter on twitter @PeterVan

This episode is brought to you by Audible. The kind folks at Audible will gift you an audiobook for free to try out their service if you go to www.audibletrial.com/PBTO.

I would recommend a book called “Triggers” by Marshall Goldsmith. In this amazing book, read by the author himself, he shares us the secret to adult behaviour change and does it really well.

Direct download: 24_PBTO25__Fostering_Innovation_when_Failure_is_Not_an_Option.mp3
Category:Podcast -- posted at: 12:56am HKT

In this podcast episode, I share my views on how sales managers should be measured vs how they are currently being measured. 

Direct download: 24_PBTO24__The_Measure_of_a_Sales_Managers_Success.mp3
Category:Podcast -- posted at: 9:10pm HKT

In today’s episode, we host Sarah Robinson. She is an author, keynote speaker, entrepreneur and a consultant.

In my opinion, she has great ideas about how to create fiercely loyal communities.

In this free wheeling conversation, we talk about the importance of building a fiercely loyal community, what defines a fiercely loyal community and how can brands go about building this kind of fiercely loyal communities.

Most important learnings from the conversation:

  • In a world where consumers and customers can share their experiences with each other, the relevance and importance of advertising and marketing messages is constantly shrinking.
  • People today have the ability to form communities with or without the support of a brand.
  • Brands with fiercely loyal communities seem to be much more profitable and much more loved than other brands. Harley Davidson, Apple, GoPro being cases in point.
  • The biggest challenge for a brand to support a community is the fear of letting go of control over their brand.
  • A community is fiercely loyal if
    • They are proud of the brand and are willing to flaunt it.
    • They trust the brand and the members of the community itself.
    • They are a tribe of passionate people.
  • Things that brands can do to enable their communities are
    • Create connection points
    • Create support points
    • Bring in predictability
  • Building a fiercely loyal community is about doing the basics of business right (good product, good support, good strategy, etc) and allowing your customers to do the rest.
  • Fiercely loyal customers will do the best marketing for their brand, the kind that brands can’t buy.

You can reach Sarah on Twitter.  You can buy her book Fierce Loyalty.

Direct download: 23_PBTO23__Building_Fiercely_Loyal_Communities_with_SarahRobinson.mp3
Category:Podcast -- posted at: 11:47pm HKT

In today’s episode, we host Peter Shankman. He is an author, entrepreneur, speaker, and worldwide connector. He is recognised worldwide for radically new ways of thinking about Customer Service, Social Media, PR, marketing and advertising.

The New York Times has called him “a PR all-star who knows everything about new media and then some,”. Peter is a spectacular example of what happens when you merge the power of pure creativity with  Attention Deficit Hyperactivity Disorder (ADHD) and a dose of adventure, and make it work to your advantage.

In my opinion, his thoughts about customer service and how businesses can use customer service to not only differentiate themselves from their competition but also to use it as a competitive advantage is as sound as it can get. If you run a business and want to understand how and what needs done to delight your customers, Peter is your go-to man.

In this free wheeling conversation, we talk about a wide range of topics around customer service and how easy/difficult it is to create great service experience and yet how uncommon it is. We also talk about how you could use customer service in growing your business.

Most important learnings from the conversation:

  • Great customer service can become your key differentiator in growing your business and it doesn’t cost much.
  • We are now moving to a customer service based economy.
  • Customer service has the potential to become a competitive advantage for a business.
  • You don’t need a lot of budget to create an awesome experience for your customers.
  • Hire people for their empathy and not for their skills.
  • Being Human is critical for any business..
  • Focus on making the customers you have feel amazing and the customers you want will come to you.

You can reach Peter on Twitter. You can also find his social stream here. You can buy his book Zombie Loyalists: Using Great Service to Create Rabid Fans.


Who is on the show today:

In today’s episode, we host Scott Jordan, aka, the PocketMan. Scott is the CEO of the first online retailer in the clothing space. He is also the author of Pocket Man: The Unauthorized Autobiography of a Passionate, Personal Promoter.

He was a part of my list of insanely interesting people I discovered in 2014.I found him accidentally on YouTube in a video which he was using as a Press Release. The more I researched about him the more intrigued I became. He founded and runs one of its own kind apparel company – ScotteVest.

Why is he on the show

In my opinion, he is the epitome of hustling to succeed, kind of entrepreneur, a rare breed indeed. He has the presence of mind and clarity of purpose that is critical for success for any entrepreneur. His ability to create news worthy content is really phenomenal. Follow him and his company for the remarkable product that they have created and as much as the phenomenal culture that they have built within their organization.

What are we talking about

In this free wheeling conversation, we talk about a wide range of topics around entrepreneurship, his journey, some of the survival challenges that his organization faced and how they came out flying colors and about the startup scene. He also shares his views on how courting controversies might be a great way to market your business as a founder.

Most important learnings from the conversation:

  • Sustainable success doesn’t happen overnight. So, as entrepreneurs, we need to be in a business for the long term.
  • Successful entrepreneurs do something about what irritates them and turn them into successful businesses.
  • More important than profits is happiness of your employees. How can you help your employees make it their dream jobs or leave.
  • Hiring is critical and wherever possible, Hiring should be based on working on test projects with the prospective employees rather than just some conversations.
  • PR is critical for a business. Controversies can be an entrepreneur’s best friend.
  • Sometimes you have to slow down to go fast.

You can reach Scott on Twitter,  YouTube and Google+.


Who is on the show today:

In today’s episode, we host Mitch Joel. Mitch is the President of a Digital media agency – Mirium. He is the author of two books –Ctrl Alt Delete and Six Pixels of Separation.
He was a part of my list of insanely interesting people I discovered in 2014. He hosts a podcast called the Six Pixels of Seperation and blogs every single day here.

Why is he on the show

When Google wants someone to explain the latest developments in marketing to the top brands in the world, they bring Mitch Joel to the Googleplex in Mountain View, California.

Marketing Magazine dubbed him the “Rock Star of Digital Marketing” and called him, “one of North America’s leading digital visionaries.”

Back in 2006 he was named one of the most influential authorities on blog marketing in the world. Mitch Joel is President of Mirum – a global digital marketing agency operating in close to 20 countries with over 2000 employees (although he prefers the title, Media Hacker)

What are we talking about

In this free wheeling conversation, we talk about a wide range of topics around digital marketing for not digital savvy entrepreneurs and CEO’s. He gives us a work book on how to go about crafting a digital marketing strategy and succeed.

Most important learnings from the conversation:

  • The importance of doing the basics right – Know who your customers are and what they like and don’t like, where they hang out and what are they concerned about.
  • He also shares that digital strategy is not separate from the marketing strategy and it is just a part of the overall marketing plan.
  • He also talks about how CEO’s and business owners need to engage with multiple agencies and know clearly what they want to.

You can reach Mitch on Twitter,  Facebook and Google+.

Direct download: 20_PBTO20__Crash_Course_in_Digital_Marketing_with_Mitch_Joel_MitchJoel.mp3
Category:Podcast -- posted at: 5:57pm HKT

PBTO19: Profit First - A Simple System To Transform The Way You Run Your Business (@MikeMichalowicz)

Who is on the show today:

In today’s episode, we host Mike Michalowicz. Mike is an entrepreneur and author of three books – The Toilet Paper Entrepreneur, The Pumpkin Plan & Profit First.

 

Why is he on the show

By his 35th birthday MIKE MICHALOWICZ (pronounced mi-‘kal-o-wits) had founded and sold two multi-million dollar companies. Confident that he had the formula to success, he became an angel investor… and proceeded to lose his entire fortune.

Mike is now running his third million dollar venture, is a former small business columnist for The Wall Street Journal; is the former MSNBC business make-over expert; is a popular keynote speaker on innovative entrepreneurial topics; and is the author of Profit First, The Pumpkin Plan and The Toilet Paper Entrepreneur, which BusinessWeek deemed “the entrepreneur’s cult classic.”

Not only is he a successful entrepreneur and a best selling author, he is also extremely insightful, funny and energetic. His insights might sound very common sensical but as they say, common sense is not so common after all.

What are we talking about

In this free wheeling conversation, we talk about a wide range of topics which are critical for the success of any business. I was blown over by his ability to be candid and practical. He shares with us the underlying principles of how to bootstrap, grow and profit from a business.

Most important learnings from the conversation:

  • The new formula for business: Income – Profit = Expenses.
  • Mike shares with us some of the key insights about how can someone bootstrap and grow from their.
  • We also talk about how to find your best customers and continue to become an expert for that kind of customers so that you can grow your business and stay profitable.
  • We also talk about how just by changing the way we look at profits, we can have a completely new system by which we run our business – leading us to make much more profit.
  • How Entrepreneurs can go about implementing this system and profit from the same.

You can reach Mike on Google+, Twitter and Facebook.


Who is on the show today:

In today’s episode, we host Dr. Howard Moskowitz and Stephen Rappaport.

Dr. Howard is a market researcher and psychophysicist. He is best known for the detailed study he made of the types of spaghetti sauce and horizontal segmentation. He is CEO of i-Novation Inc & has written/edited sixteen books, and has published more than 300 articles. 

Steve consults and writes about brand growth through consumer insight, digital strategy and measurement.  He is the author of 3 books The Online Advertising Playbook, Listen First! and his latest one being The Digital Metrics Field Guide:

Why are they on the show

In his 40-year career span, Howard has literally helped create billion dollar product line in the food industry. He has also won numerous awards for outstanding research including The Market Research Council Hall of Fame Award. Malcolm Gladwell did an entire TED Talk focusing on Howard’s work.

Both of them research and write about comprehending people using the science of mind genomics in a specialized area called cognitive economics.

What are we talking about

In this free wheeling conversation, we talk about mind genomics, cognitive economics and how it is much more effective to segment the market based on, what they call Vignettes and/or mindsets rather than the usual demographic, psychographic or behavioral segmentation and how can businesses understand their customers best by their behavior and preferences.

Most important learnings from the conversation:

  • Market Segmentation: 
    • It is critical for brands to understand the fact that there is no perfect product but a set of perfect products, i.e, an opportunity for horizontal segmentation.
    • Once brands understand the mindsets of their customers and tailor their messaging accordingly, the conversion rates can at times even double.

You can find more information about their work and connect with them on their email ID’s: (Howard & Stephen). You can follow Steve on twitter @steverappaport.

PS: The TED Talk that Malcolm Gladwell delivered based on Dr. Howards work is here:


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